Refund Policy

We are sure you will be 100% satisfied with your magical purchase!

If for any reason you're not completely happy, we're here to help.

Please note that our products are sold as part of a mystery box. No specific item is guaranteed.

Returns:

Please contact us for more information.

To be eligible for a return, items must be:

Final sale, personalized, or limited-edition collectible items are not eligible for return.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days.

Exchanges:

Need a different size? We’re happy to offer exchanges on eligible items. Contact us to initiate the process.

Damaged Items:

If your order arrives damaged, please contact the shipping carrier within 7 days of delivery to process an insurance claim.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to our error or a defective item.

We recommend using a trackable shipping method for all returns

For questions about returns or to start a return, please reach out to us at:📧 Time4DisneyMagic@gmail.com